Shipping services are provided by the United States Postal Service. For USA purchases; all packages are shipped USPS Priority Mail either with or without additional insurance depending on your purchase amount(See update below). All international purchases will be sent USPS First Class International mail for purchases under $75USD. International purchases over $75USD must be shipped via USPS International Priority Mail(Please see update below). Combined Shipping is available; additional shipping charges are refunded less a 5% non-refundable fee(Up to a max of 3 orders; additional orders over 3 will not be refunded). EXAMPLE: You pay $8 in additional shipping fees; $7.40 will be refunded. I do not offer weekend shipping; unless you have a time sensitive package. If so please contact me I will do my best to meet your shipping needs :) All order will be processed and shipped within 3 business days of order placement (this does NOT include weekends or Holidays).
UPDATE: All packages with a value over $75USD will be required to have insurance for the full value within the United States. International Packages $75USD or more must be shipped via USPS International Priority Mail, with full value insured and listed on all Customs forms. You will be responsible for any extra duties or fees when it arrives to your country. NOTE: these changes only apply to purchases of over $75USD; if your order is below this amount; you can expect no changes from the previous shipping services. If you have any questions please contact me prior to ordering. Thank You :)
The Quirky Chromatist is not in any way responsible for lost/delayed packages. Once your order has been fulfilled and shipped, responsibility for that package shifts to the shipping/insurance company. We will gladly facilitate support in trying to locate a lost package or providing information for you the customer to file lost/damaged package claims/insurance claims. We can no longer file insurance claims for damaged goods on behalf of the customer. The USPS requires original packaging etc. This will be the customers responsibility.
NO REFUNDS/REPLACEMENTS WILL BE GIVEN UNDER THESE CIRCUMSTANCES.
Returns are accepted for regular Items; SALE items and CUSTOM Orders are non-refundable/returnable.
Return Policy: Item must be returned or show tracking info for proof of return within 7 days of receipt of the item/items. Money will not be refunded until the item has been received and inspected. Item must be in exact condition/weight as it was purchased; if it is in acceptable condition(exact weight/packaging intact/re-salable condition) a refund will be issued less original shipping charges and a 5% restocking fee. Restocking fees can be waived on a case by case basis (Example: The item was defective or an incorrect item was shipped). Return shipping fees are the responsibility of the buyer. Exchanges are not accepted!
If you have a problem with your item, please reach out to me. I want my customers to be happy, and I am always willing to search for a solution :)
Resale of Purchased Products/Disclaimer
Re-sale of purchased products for profit is prohibited without contractual permission from the owner of The Quirky Chromatist. Proof of doing so will result in the denial of future sales. Continued purchases from that point will be refunded without notice.
DISCLAIMER: We reserve the right to refuse service/Sales to anyone.